We brought our bleeding 4-year-old daughter to Galenia Hospital for a small cut that required two stitches. Before treatment, we were given a set price. After the sutures were placed, they inflated the bill by another $300 USD, claiming they had used “additional supplies.”
When I asked what these supposed extra supplies were, they couldn’t give me an answer. It was clear they were simply padding the bill to exploit us in a vulnerable moment. When I called them out, their response was appalling:
“If you don’t like it, take your bleeding 4-year-old somewhere else.”
The final bill came to nearly $3,000 USD for what should have been a routine, inexpensive procedure. This is medical price gouging at its worst, preying on travelers who have no time or ability to shop around.
When I later told other local residents and hotel staff what I had been charged, they were shocked — almost falling over — knowing I had been blatantly exploited.
The facility may look clean and modern, but their ethics are nonexistent. If you value honesty, transparency, and basic human decency, avoid Galenia Hospital at all costs.