System Hospital — to prywatna klinika wielospecjalistyczna w Kayseri, Turcja. Specjalizuje się w neurochirurgii, bariatrii, reproduktologii, ortopedii i traumatologii.
\n\nKażdego roku swoje zdrowie powierza temu centrum medycznemu około 50 000 pacjentów. W większości przypadków są to mieszkańcy krajów Europy, Afryki, Wspólnoty Narodów i państw rosyjskojęzycznych.
","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":1084,"alias":"system-hospital","name":"SYSTEM HOSPITAL","short_description":"System Hospital — to prywatna klinika wielospecjalistyczna w Kayseri, Turcja. Specjalizuje się w neurochirurgii, bariatrii, reproduktologii, ortopedii i traumatologii.
\n\nKażdego roku swoje zdrowie powierza temu centrum medycznemu około 50 000 pacjentów. W większości przypadków są to mieszkańcy krajów Europy, Afryki, Wspólnoty Narodów i państw rosyjskojęzycznych.
","images":[{"base_url":"clinic/5fae83e8f0e5d","title":"Nowoczesny budynek kliniki System Hospital w Turcji"},{"base_url":"clinic/5fae81edda389","title":"Nowoczesna poczekalnia w SYSTEM HOSPITAL z wygodnymi fotelami i oznakowaniem"},{"base_url":"clinic/5fae820dbc881","title":"Personel medyczny przy wejściu do kliniki SYSTEM HOSPITAL w Turcji"},{"base_url":"clinic/6475dd8826366","title":"Pokój porodowy z łóżeczkiem dla dziecka w SYSTEM HOSPITAL"}],"flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}],"geo":{"country":{"name":"Turcja","id":46,"alias":"turkey","iso_code":"TR"},"city":{"name":"Kajseri","id":1755,"alias":"kayseri"},"address":"Gevhernesibe, Gök Gç. No:15, 38010 Kocasinan/Kayseri, Turkey"},"rating":{"rating":0,"google":4.2,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":40,"year_foundation":2019},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":115},"doctors":{"doctors":[],"meta":{"total_count":0,"total_pages":1}},"reviews":{"reviews":[{"id":9860,"user":{"id":396317,"name":"Michael ","country_code":"GB","country_name":{"pl":"Wielka Brytania","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"pl":"Zespół szpitalny od przyjęcia po zespół chirurgiczny wykazał się profesjonalizmem i troską.","en":"The hospital team were very professional and caring from reception to the surgery team."},"order":{"operation":{"id":487,"name":{"pl":"Witrektomia","en":"Vitrectomy"}}},"doctor_info":{"id":2401,"name":"Faruk Eroglu","alias":"faruk-eroglu"},"clinic_info":{"id":426,"name":"Hisar Hospital Intercontinental","alias":"hisar-intercontinental-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-11-02T08:38:44.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"pl":"Tak dziękuję.","en":"Yes thank you."},"summary":{"positive":{"pl":"Lekarz był przyjazny i poświęcił czas na zrozumienie mojego problemu.","en":"The doctor was friendly and took time to understand my issue."}}},{"id":16964,"user":{"id":18838,"name":"Amna ","country_code":"GB","country_name":{"pl":"Wielka Brytania","en":"United Kingdom"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":3},{"name":"personal","value":5},{"name":"comfort","value":3},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":7},{"name":"manager","value":4}],"text":{"pl":"Ogólnie rzecz biorąc, jesteśmy zadowoleni z usług, usuwamy kilka trudności i umawiamy się na spotkania, dzięki","en":"Over all we are satisfied with the services dispit few difficulties and diappointments, thanks"},"order":{"operation":{"id":487,"name":{"pl":"Witrektomia","en":"Vitrectomy"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-09-30T22:36:29.447+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"pl":"Ogólnie rzecz biorąc, jesteśmy zadowoleni z usług, które rozwiały kilka trudności i rozczarowań, dzięki","en":"Over all we are satisfied with the services dispit few difficulties and diappointments, thanks"},"what_like_text":{"pl":"Punktualność lekarzy","en":"Doctors punctuality"},"what_not_like_text":{"pl":"Brak metody aplanacyjnej do sprawdzania ciśnienia wewnątrzgałkowego","en":"Absence of applanation method to check intra ocular pressure"}},"summary":{"positive":{"pl":"Ogólnie jesteśmy zadowoleni z usług.","en":"Over all we are satisfied with the services"}}},{"id":24015,"user":{"id":865032,"name":"Tetiana ","country_code":"GB","country_name":{"pl":"Wielka Brytania","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"pl":"Z pewnością było to dla nas bardzo pozytywne doświadczenie i w przyszłości, jeśli zajdzie taka potrzeba, skorzystam z tej usługi ponownie. Na wszystkie moje pytania udzielono wyczerpujących odpowiedzi. Wszystko było zorganizowane na najwyższym poziomie. Mają własne stanowisko na lotnisku, gdzie zorganizowano dla nas transfer i komfortowo dostarczono nas do hotelu. Towarzyszono nam na każdym kroku. Koszt usługi był zgodny z wcześniejszymi ustaleniami. Nie było żadnych dodatkowych kosztów. Wydałam pieniądze jedynie na krople do oczu dla mojego męża w aptece, ale są one dostępne w przystępnych cenach. Szpital jest bardzo nowoczesny, to duży kompleks, obok znajduje się uniwersytet. W szpitalu jest specjalny dział zajmujący się pacjentami zagranicznymi. Nie biegaliśmy nigdzie, niczego nie szukaliśmy, zawsze był z nami Mustafa, który wszystko organizował samodzielnie. Między diagnozą a operacją minęło kilka dni i udało nam się zarezerwować kilka wycieczek po Stambule. To pomogło rozładować napięcie związane z obawami przed operacją. Mój mąż ma astygmatyzm, otrzymał najlepsze obecnie na świecie soczewki. Soczewki te zostały wykonane specjalnie na parametry jego oka. Od operacji minęło mniej niż tydzień, ale mój mąż mówi, że teraz widzi lepiej niż wcześniej z okularami. Rehabilitacja jeszcze się nie zakończyła, przez miesiąc będzie musiał stosować krople do oczu zgodnie z harmonogramem, chronić oczy, nie podnosić ciężarów i nie pocierać oczu. Lekarze wykonali swoją pracę, teraz wiele zależy od tego, jak dokładnie mój mąż będzie przestrzegał zaleceń lekarza. To było bardzo dobre doświadczenie dla nas i jesteśmy wdzięczni za udzielone leczenie.","en":"It was a very good experience for us, and I will use this service in the future if necessary. All the answers to my questions were given. Everything is very organized. They have their own counter at the airport, where they arranged a transfer for us and brought us comfortably to the hotel. We were accompanied everywhere. The price of the service was as agreed in advance. There were no additional payments. I only spent money on my husband's eye drops at the pharmacy, but they're sold at affordable prices. The hospital is very modern, it's a large complex, there's a university nearby. The hospital has a special department for dealing with foreign clients. We didn't run, we weren't looking for anything, Mustafa was with us all the time and made arrangements for everything himself. There were a few days between the diagnosis and surgery, and we managed to book several tours of Istanbul. It helped us relieve the tension of worrying about the surgery. My husband has an agimatism, he got the best lenses in the world that exist right now. These lenses were made specifically for the parameters of his eye. It's been less than a week since the surgery, but my husband says he can see some things even better than he had with glasses before. The rehabilitation is not over yet, he has to drip eye drops on schedule for a month, take care of eyes, and don't lift heavy things and rub eyes. The doctors have done their job, now a lot depends on how clearly my husband adheres to the doctor's recommendations. It was a very good experience for us and we are grateful for the treatment provided."},"order":{"operation":{"id":876,"name":{"pl":"Wymiana soczewki z wszczepieniem soczewki multifokalnej","en":"Cataract Surgery with Multifocal Lens Implant"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-02-24T10:30:08.921+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/699ecf9c91858_b.jpeg","preview_url":"review/699ecf9c91858_s.jpeg"},{"full_url":"review/699ecf9d0e792_b.jpeg","preview_url":"review/699ecf9d0e792_s.jpeg"},{"full_url":"review/699ecf9d547c6_b.jpeg","preview_url":"review/699ecf9d547c6_s.jpeg"},{"full_url":"review/699ecf9d890dc_b.jpeg","preview_url":"review/699ecf9d890dc_s.jpeg"}],"summary":{"positive":{"pl":"To było dla nas bardzo dobre doświadczenie i jesteśmy wdzięczni za udzielone leczenie.","en":"It was a very good experience for us and we are grateful for the treatment provided."}}},{"id":27598,"user":{"id":982663,"name":"Paula Parker","country_code":"GB","country_name":{"pl":"Wielka Brytania","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"pl":"The team at the clinic were lovely; I felt looked after and treated very well from the moment I arrived. My surgeon was involved from the very beginning, personally conducting all consultations and the surgery itself after thoroughly testing my eyes, which was very reassuring. I chose trifocal lenses. It was also a relief that the final price was exactly as quoted, with no additional expenses on top of what I paid the clinic. The aftercare support has been clear, with the doctor explaining everything and providing a simple guide to follow. Based on my experience, I would highly recommend this clinic."},"order":{"operation":{"id":425,"name":{"pl":"Operacja usunięcia zaćmy (oba oczy)","en":"Cataract surgery (both eyes)"}}},"clinic_info":{"id":4680,"name":"Soraca Med Clinic ","alias":"soracamed-clinic","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-10-04T12:06:04.148+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"images":[{"full_url":"review/6ac26f3d3058b_b.jpeg","preview_url":"review/6ac26f3d3058b_s.jpeg"},{"full_url":"review/6ac26f3db4e81_b.jpeg","preview_url":"review/6ac26f3db4e81_s.jpeg"}],"summary":{"positive":{"pl":"Based on my experience, I would highly recommend this clinic."}}},{"id":25780,"user":{"id":1024455,"name":"Melissa ","country_code":"AU"},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":4},{"name":"recommend","value":10}],"text":{"pl":"Jeśli badają Państwo temat laserowej chirurgii oka, to właśnie drobne detale procesu mają znaczenie. Zdecydowałem się na zabieg TransPRK. Protokół kliniki zakładał operowanie każdego z moich oczu w oddzielne dni, co postrzegałem jako ostrożne i metodyczne podejście do operacji. Szczególnie ceniłem sobie ciągłość opieki ze strony chirurga. Osobiście przeprowadzali oni wszystkie moje wizyty kontrolne, od pierwszej konsultacji po wszystkie wizyty follow-up, zapewniając, że na każdym etapie miałem kontakt z tym samym specjalistą. To było ważne. Ponieważ wciąż jestem w początkowej fazie rekonwalescencji, posiadanie jasnego przewodnika po opiece pooperacyjnej było niezbędne, a ten, który otrzymałem, był bardzo kompleksowy. Z praktycznego punktu widzenia każdy aspekt usługi, w tym chirurg, personel pomocniczy i środowisko kliniki, był dobrze zorganizowany i profesjonalny.","en":"If you're researching laser eye surgery, the small details of the process are what matter. I opted for the TransPRK procedure. The clinic's protocol involved operating on each of my eyes on separate days, which I viewed as a careful and methodical approach to the surgery. What I particularly valued was the continuity of care from the surgeon. They personally handled every single one of my checkups, from the first consultation to all the follow-up appointments, ensuring I was seeing the same expert throughout. That was important. As I'm still in the early recovery phase, having a clear aftercare guide has been essential, and the one provided was very comprehensive. From a practical standpoint, every aspect of the service, including the surgeon, the support staff, and the clinic environment, was well-executed and professional."},"order":{"operation":{"id":665,"name":{"pl":"Laserowa korekcja wzroku","en":"Laser eye surgery"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-06-14T01:22:40.155+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"pl":"Co szczególnie ceniłem, to ciągłość opieki zapewniana przez chirurga. Osobiście zajmował się każdą moją wizytą kontrolną, od pierwszej konsultacji po wszystkie wizyty follow-up, dzięki czemu przez cały czas miałem kontakt z tym samym specjalistą.","en":"What I particularly valued was the continuity of care from the surgeon. They personally handled every single one of my checkups, from the first consultation to all the follow-up appointments, ensuring I was seeing the same expert throughout."}}},{"id":27241,"user":{"id":1085132,"name":"Jonathan ","country_code":"US","country_name":{"pl":"Stany Zjednoczone Ameryki","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"pl":"If you're considering strabismus surgery, here is what my experience was like. I have to be honest, the start wasn't ideal. The first doctor I saw was not the best one; he didn’t make me feel welcomed. But the second doctor I saw was great, he made sure I was fine and I felt welcomed by him. He showed me eye movement tests before we decided on the surgery and clearly explained the realistic alignment expectations, which for me involved adjusting one muscle on a single eye. Throughout the rest of the process, I felt I was treated very well, made sure to understand things that’s were going on. It’s still very early, so it’s too early to tell about the final result, but the care from my surgeon and the staff was good."},"order":{"operation":{"id":421,"name":{"pl":"Operacja korekcji zeza","en":"Strabismus surgery"}}},"clinic_info":{"id":1711,"name":"Dunyagoz Eye Hospital Istanbul Etiler","alias":"duenyagoez-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-13T16:02:32.007+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"pl":"Treated very well, made sure to understand things that’s were going on"},"what_not_like_text":{"pl":"The first doctor i saw was not the best one didn’t make me feel welcomed. But the second doctor i saw was great and made sure i was fine he also made me feel welcomed"}},"summary":{"positive":{"pl":"The second doctor I saw was great, he made sure I was fine and I felt welcomed by him."}}},{"id":20667,"user":{"id":764441,"name":"Peter Tin Shouk Fong","country_code":"AU"},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"pl":"Komunikacja była świetna. Zostałem odebrany z hotelu, przewieziony do szpitala i towarzyszył mi Adam (tłumacz) przez całą podróż. Znał dokładnie proces przyjmowania pacjentów i wiedział, czego oczekują. Był dobrze zorganizowany i bardzo przyjazny.\nKonsultant mówił po angielsku i był bardzo spokojny i profesjonalny. Miałem femto iLasik, który był bez komplikacji. Przed operacją moja recepta wynosiła -7. Dzień 0 po operacji nadal widziałem, ale z niewyraźnym widzeniem. Dzień 1 po operacji, moja wizja jest teraz 20/20. Ale oczy są szorstkie, ale mam nadzieję, że za kilka dni się uspokoją. Jestem pod wrażeniem jakości i standardu całego procesu. Gorąco polecam Turcję na turystykę medyczną. To niedrogie i piękne, czyste miasto do odwiedzenia.\nWspaniałe doświadczenie.","en":"Communication was great. I was picked up from the hotel, transfered to the hospital, and accompanied by Adam (translator) through the journey. He knew exactly the intake process and what they would want. He was well organized and very friendly.\nThe consultant spoke English and was very calm, and professional. I had femto iLasik which was without complication. Pre-op my prescription was -7. Day 0 post op, I could still see but with blurry vision. Day 1 post op, my vision is now 20/20. But eyes feel gritty but hopefully will ease in a few days. I am very impressed with the quality and standard of the whole process. I would highly recommend Turkey for medical tourism. It's affordable and a beautiful clean city to visit as well. \nStupendous experience."},"order":{"operation":{"id":480,"name":{"pl":"Laserowa korekcja wzroku metodą LASIK","en":"LASIK eye surgery"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-07-10T07:44:17.559+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/686f72c1e44e3_b.jpeg","preview_url":"review/686f72c1e44e3_s.jpeg"}],"comment_about_bookimed":{"pl":"Sprawna i dobra komunikacja","en":"Smooth and good communication"},"summary":{"positive":{"pl":"Jestem bardzo pod wrażeniem jakości i standardu całego procesu.","en":"I am very impressed with the quality and standard of the whole process."}}},{"id":16322,"user":{"id":624001,"name":"Vikki Kingsley Jones ","country_code":"NZ"},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"pl":"Mój mąż i ja przyjechaliśmy z Nowej Zelandii, aby poddać się operacji wymiany soczewki oka. Od samego początku mieliśmy sprawną komunikację. Na każde pytanie otrzymaliśmy odpowiedź. Zostaliśmy odebrani z lotniska, przewiezieni do hotelu, a następnie tego samego dnia na naszą prośbę zabrani do szpitala na wizytę. Dwa dni później ponownie mieliśmy operację oczu z odbiorem i dowozem. Przy wejściu do szpitala spotkali nas tłumacze bookimed.com i tłumacze szpitalni, którzy byli niesamowici każdego dnia, pod każdym względem. Lekarze byli prowizoryczni, wyjaśniali każdy szczegół i odpowiadali na wszystkie nasze pytania.\nNasza procedura przebiegła bardzo dobrze i jesteśmy bardzo zadowoleni z wyniku i tego, jak wspaniale widzimy, nie używając już okularów ani soczewek kontaktowych. Polecam bookimed.com każdemu. Vikki","en":"My husband and I traveled from New Zealand to both get eye lens replacement surgery. From the start we have had print and effient communication. With every question answered. We were picked up from the airport, taken to hotel, then the same day at our request taken to the hospital for our appointment. Two days later we were in having eye surgery again with pick ups and drop offs. We were met at the hospital entrance, by bookimed.com translators and hospital translators they were amazing every day, in every way. The doctors were provisional and onto it, explaining every detail, and answering all our questions. \nOur procedure went very well and we are very happy with the outcome and how amazing we can see, no longer with glasses or contacts. I recommend bookimed.com to everyone. Vikki"},"order":{"operation":{"id":782,"name":{"pl":"Implantacja IOL","en":"IOLs implantation"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-08-09T05:16:13.411+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/66c257d81a2ff_b.jpeg","preview_url":"review/66c257d81a2ff_s.jpeg"},{"full_url":"review/66c257d89cad9_b.jpeg","preview_url":"review/66c257d89cad9_s.jpeg"}],"comment_about_bookimed":{"pl":"Wszystko od początku do końca było niesamowite. Od taksówek po tłumaczy i lekarzy. Najważniejsze są wyniki naszej operacji oczu.","en":"Everything from start to finish was amazing. From the taxi service to the translators and doctors. The main thing is the results of our eye surgery."},"summary":{"positive":{"pl":"Polecam bookimed.com każdemu.","en":"I recommend bookimed.com to everyone."}}},{"id":19017,"user":{"id":770005,"name":"Scott Helton","country_code":"US","country_name":{"pl":"Stany Zjednoczone Ameryki","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":9},{"name":"manager","value":5}],"text":{"pl":"Ogólnie rzecz biorąc, doświadczenie było tego warte. Możliwość ponownego wyraźnego widzenia zmienia świat! Koszt był o wiele lepszy niż w USA, a także udało mi się zdobyć soczewkę, którą chciałem, a która nie jest jeszcze dostępna w USA. Poza fałszywym założeniem, gdzie znajdował się mój hotel, a kierowcy mieli trudności ze znalezieniem mnie, jedyny obwód poszedł całkiem gładko. Jestem zadowolony z wyniku. Sugerowałbym tylko, aby oprócz lekarza była przynajmniej jedna pielęgniarka lub personel medyczny mówiący po angielsku. Wielu bardziej paranoicznych lub mniej podróżujących Amerykanów miałoby trudności z przejściem przez to szczerze mówiąc. Uważam, że usługa jest ogólnie bardzo opłacalna, to tylko kilka zaleceń, aby usługa była doskonała i nie wymagała myślenia dla Amerykanów, którzy potrzebują procedur medycznych.","en":"Overall, the experience was very much worth. It’s so world changing to be able to see clearly again! The cost was so much better than in the US, and I was also able to get the lens I wanted that is not available in the US yet. Other than a false assumption about where my hotel was located, and the drivers having difficulty finding me, the only perimeter went pretty smoothly. I’m happy with the outcome. I would only suggest that there be at least one nurse or medical staff besides the doctor who speaks English. Many more paranoid, or less traveled Americans would have a hard time going through that honestly. I feel the service is very worth iit overall, those are just some recommendations to make the service excellent and a no-brainer for Americans who need medical procedures."},"order":{"operation":{"id":420,"name":{"pl":"Operacja zaćmy z implantacją IOL","en":"Cataract surgery with IOL replacement"}},"illness":{"id":49,"name":{"pl":"Zaćma","en":"Cataract"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-03-07T13:34:25.537+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"pl":"To naprawdę zmienia świat, móc znowu widzieć wyraźnie!","en":"It’s so world changing to be able to see clearly again!"}}},{"id":17243,"user":{"id":679504,"name":"Client ","country_code":"GB","country_name":{"pl":"Wielka Brytania","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"pl":"Moje doświadczenia z Bookimed i szpitalem VM Medical Park w Stambule\n\nNiedawno miałem operację w Turcji i muszę powiedzieć, że moja koordynatorka Olya była niesamowitą profesjonalistką. Była ze mną na każdym kroku, zawsze dostępna 24/7, prawdziwy anioł! Dzięki niej wybrałam ten szpital i Turcję zamiast Czech. Wsparcie Olyi było kluczowe dla mojej decyzji i jestem jej dozgonnie wdzięczna.\n\nSpecjalne podziękowania dla naszego przewodnika Saida, który był zawsze dostępny, bez względu na porę dnia i nocy. Pomógł rozwiązać każdą kwestię między mną a kliniką, zapewniając płynne doświadczenie podczas całego procesu.\n\nLekarz, który przeprowadził moją operację, Alperen Koç, był znakomity. Od wstępnej konsultacji po samą operację, wszystko poszło gładko, szybko i bezboleśnie. To naprawdę wysokiej klasy profesjonalista, który leczy pacjentów, a nie zarabia na nich pieniądze. Głęboko doceniam całą jego opiekę i wiedzę.\n\nMinął tydzień od operacji i czuję się dobrze, choć wzrok jeszcze w pełni nie powrócił. Jest to jednak normalne i jestem pewien, że z czasem się poprawi. Mogę śmiało polecić Bookimed i szpital VM Medical Park w Stambule.\n\nWady: Głównym minusem mojego doświadczenia był dział rozliczeń szpitala. Wymagali płatności gotówką, ale nie zostaliśmy o tym poinformowani przed podróżą do Turcji. Jeśli chcesz zapłacić kartą, pobierają 20% prowizji, co jest nieracjonalnie wysoką opłatą.\n\nChciałbym również wspomnieć o niejakim Timurze (nie pamiętam jego nazwiska). Przy pacjentach rozmawiał po rosyjsku z koleżanką, zakładając, że nie rozumiemy języka. Powiedzieli coś w stylu: \"Ludzie są tacy głupi, ciężko się z nimi pracuje\". Takie zachowanie jest całkowicie niedopuszczalne w obecności pacjentów. Takie rozmowy poważnie podważają reputację kliniki i są niewłaściwe w środowisku profesjonalnej opieki zdrowotnej.\n\nDlatego zdecydowanie radzę każdemu, kto planuje wizytę, aby wyjaśnił wszystkie szczegóły finansowe i organizacyjne","en":"My Experience with Bookimed and VM Medical Park Hospital in Istanbul\n\nI recently had surgery in Turkey, and I must say, my coordinator Olya was an incredible professional. She was with me every step of the way, always available 24/7, a true angel! Thanks to her, I chose this hospital and Turkey instead of the Czech Republic. Olya’s support was crucial in my decision, and I’m forever grateful to her.\n\nSpecial thanks to our guide Said, who was always available, no matter the time of day or night. He helped resolve every issue between me and the clinic, providing a smooth experience throughout the process.\n\nThe doctor who performed my surgery, Alperen Koç, was outstanding. From the initial consultation to the operation itself, everything went smoothly, quickly, and painlessly. He’s truly a high-level professional who’s there to treat patients rather than make money off them. I deeply appreciate all of his care and expertise.\n\nA week has passed since the surgery, and I feel good, though my vision hasn’t fully returned yet. However, this is normal, and I’m confident that it will improve over time. I can confidently recommend Bookimed and VM Medical Park Hospital in Istanbul.\n\nCons: The main downside of my experience was with the hospital’s billing department. They requested payment in cash, but we were not informed about this before traveling to Turkey. If you want to pay by card, they charge a 20% commission, which is an unreasonably high fee.\n\nI’d also like to mention someone named Timur (I don’t remember his last name). In front of patients, he was speaking in Russian with a female colleague, assuming we didn’t understand the language. They said something like, “People are so stupid; it’s hard to work with such dumb people.” This kind of behavior is completely unacceptable in the presence of patients. Such conversations seriously undermine the clinic’s reputation and are inappropriate in a professional healthcare setting.\n\nTherefore, I strongly advise anyone planning a visit to clarify all financial and organizational details"},"order":{"illness":{"id":49,"name":{"pl":"Zaćma","en":"Cataract"}}},"doctor_info":{"id":5176,"name":"Alperen Koc","alias":"alperen-koc"},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-10-20T14:22:40.802+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"pl":"Moje doświadczenie z Bookimed było niesamowicie pozytywne. Od momentu, w którym się z nią skontaktowałam, moja koordynatorka Olya zapewniała wyjątkowe wsparcie, zawsze dostępna i prowadząca mnie przez każdy krok. Proces wyboru kliniki i organizowania wszystkiego był płynny i dobrze zorganizowany, dzięki niej. Zespół Bookimed sprawił, że poczułam się pewna swojej decyzji, a ich stała komunikacja zapewniła mi spokój ducha podczas całej podróży. Gorąco polecam ich usługi każdemu, kto szuka opieki medycznej za granicą.","en":"My experience with Bookimed was incredibly positive. From the moment I reached out, my coordinator Olya provided exceptional support, always available and guiding me through every step. The process of selecting the clinic and arranging everything was smooth and well-organized, thanks to her. Bookimed’s team made me feel confident in my decision, and their constant communication gave me peace of mind throughout the treatment journey. I highly recommend their services for anyone seeking medical care abroad."},"summary":{"positive":{"pl":"Lekarz, który przeprowadził moją operację, Alperen Koç, był znakomity. Od wstępnej konsultacji po samą operację wszystko przebiegło sprawnie, szybko i bezboleśnie.","en":"The doctor who performed my surgery, Alperen Koç, was outstanding. From the initial consultation to the operation itself, everything went smoothly, quickly, and painlessly."}}},{"id":23423,"user":{"id":946735,"name":"Rene ","country_code":"US","country_name":{"pl":"Stany Zjednoczone Ameryki","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"pl":"Szczególnie zapadło mi w pamięć to, że mój lekarz poświęcił czas, by po dokładnym zbadaniu moich oczu wyjaśnić mi, czego mogę się spodziewać po każdym rodzaju soczewek, co pomogło mi z przekonaniem wybrać opcję wieloogniskową. Tego samego dnia osobiście przeprowadził operację na obu moich oczach. Rekonwalescencja przebiega mniej więcej zgodnie z oczekiwaniami, a klinika dostarczyła mi jasne wytyczne dotyczące opieki pooperacyjnej. Trzeba tylko być przygotowanym na dodatkowe koszty. Oczywiście oprócz ceny zabiegu w klinice musiałam pokryć koszty przelotu, dwutygodniowego pobytu w hotelu, a także obowiązkowej polisy ubezpieczenia medycznego w wysokości 150 dolarów.","en":"What really stood out was how my doctor took the time to show me what to expect with each lens type after testing my eyes thoroughly, which helped me confidently choose the multifocal option. He performed the surgery personally on both of my eyes the same day. My recovery is going about as expected, and the clinic provided a clear aftercare guide. Just be prepared for the other costs. Of course, I had to pay for my flight, a two-week hotel stay, and also a required $150 medical insurance policy on top of the clinic's price."},"order":{"operation":{"id":420,"name":{"pl":"Operacja zaćmy z implantacją IOL","en":"Cataract surgery with IOL replacement"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-01-17T17:10:18.125+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"pl":"To, co naprawdę się wyróżniało, to sposób, w jaki mój lekarz poświęcił czas na pokazanie mi, czego można się spodziewać po każdym typie soczewek po dokładnym przebadaniu oczu, co pomogło mi z pełnym przekonaniem wybrać opcję multifokalną.","en":"What really stood out was how my doctor took the time to show me what to expect with each lens type after testing my eyes thoroughly, which helped me confidently choose the multifocal option."}}},{"id":17723,"user":{"id":698473,"name":"Nazaqat Khan ","country_code":"GB","country_name":{"pl":"Wielka Brytania","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"pl":"Personel Bookimed od samego początku szybko odpowiadał na wszystkie moje pytania.\nByłem zdenerwowany i miałem wątpliwości co do mojego leczenia. Po przybyciu do Turcji, począwszy od transferu z lotniska, muszę powiedzieć, że wszystkie wątpliwości kontrastowały z tym, czego byłem świadkiem i z leczeniem, które otrzymałem.\nPierwszego dnia personel hotelu był mile widziany, ponieważ zatrzymałem się w pobliżu Szpitala Uniwersyteckiego VMH Istanbul Besyol, przy ograniczonym budżecie wybrałem hotel World Point oddalony o 700 metrów (hotel Ramada był jeszcze bliżej.) Nie kłócę się z tym, co zapłaciłem, higieną, czystością, manierami, dostępnością personelu, pokojem, otrzymałem i byłem świadkiem.\nTransfer do szpitala odbyłem z moim tłumaczem, który uśpił wszystkie moje nerwy i pytania, które miałem, muszę powiedzieć, że poczułem się o wiele lepiej.\nPo przyjeździe byłem zdumiony, zapach świeżości, czystości, musiałem zapytać tłumacza, ile pięter 9 było odpowiedzią, duże, ruchliwe różne grupy etniczne różne kultury, ogromna liczba ludzi ze wszystkich części świata, czułem się komfortowo.\nPoziom wyposażenia, lekarze, pracownicy nie poszliby na marne w żadnym kraju.\nLeczenie, które otrzymałem, interakcja z lekarzem miała dla mnie ogromny wpływ, ponieważ zdobyta wiedza na temat mojego leczenia odegrała kluczową rolę w tym, co miało się wydarzyć.\nOgólnie muszę przyznać zespołowi bookimed najwyższą ocenę. Polecam każdemu, kto myśli o jakiejkolwiek operacji za granicą, aby skontaktował się z nimi, zapewniam, że nie będziesz rozczarowany. Dziękuję.","en":"The staff at Bookimed from the initial off-set answered all my questions, queries promptly.\nI was nervous with feelings swaying about my treatment. Upon arrival in Turkey from the airport transfer onwards, I have got to say all doubts were a contrast as to what I witnessed and to the treatment I received.\nOn the first day the hotel staff were welcoming by the way I stayed local to VMH University Hospital Istanbul Besyol, at a budget I chose the World Point Hotel 700 meters away (Ramada Hotel was even closer.) I'm not arguing with what I paid, hygiene, cleanliness, manners, availability of staff, room, I got and witnessed.\nThe transfer to the Hospital l walked with my translator, who put all my nerves and questions I had to bed, I must say I felt alot better. \nOn arrival I was astounded, the smell of freshness, clean, I had to ask the translator how many floors 9 was the reply, Big, busy different ethnicities different cultures, vast array of people from all parts of the world, I felt comfortable.\nThe level of equipment, the Doctors, staff members would not go amiss in any Country.\nThe treatment I received the interaction which you have with the Doctor was of great effect to me as the knowledge about my treatment gained was instrumental in what was to happen.\nOverall I have to give the bookimed team a top rating. I would recommend anyone who is thinking of surgery abroad of any kind to get in touch with them, I can assure you, you will not be disappointed. Thank you."},"order":{"operation":{"id":665,"name":{"pl":"Laserowa korekcja wzroku","en":"Laser eye surgery"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-11-26T14:22:46.789+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"pl":"Ogólnie muszę przyznać zespołowi bookimed najwyższą ocenę. Polecam każdemu, kto rozważa operację za granicą jakiegokolwiek rodzaju, aby się z nimi skontaktował. Mogę zapewnić, że nie będą Państwo rozczarowani. Dziękuję.","en":"Overall I have to give the bookimed team a top rating. I would recommend anyone who is thinking of surgery abroad of any kind to get in touch with them, I can assure you, you will not be disappointed. Thank you."}}},{"id":20038,"user":{"id":749860,"name":"Abdoul wahab Ka","country_code":"SN"},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":4},{"name":"manager","value":0}],"text":{"pl":"Szczególnie doceniam\n 1- codzienne monitorowanie od pierwszego kontaktu\n2- szybkość reakcji w przygotowaniu i organizacji podróży\n3- ustalenia logistyczne dotyczące mojej podróży - punktualność i regularność\n4- dyspozycyjność trenera, jego empatię i humanizm\n5. Skuteczność i szybkość opieki medycznej\n6- wysoki standard zaplecza technicznego\n7- zdolność lekarza do słuchania\n8- kontrola po zabiegu\n9- Dostępność i otwartość personelu\nChciałbym również zauważyć, że spersonalizowana dokumentacja medyczna nie jest dostarczana do celów informacyjnych i lepszego zdalnego monitorowania.","en":"I particularly appreciated\n 1- the day-to-day follow-up from the first contact\n2- the responsiveness in preparing and organising the trip\n3- the logistical arrangements for my travel - punctuality and regularity\n4- the coach's availability, his empathy and his humanism\n5. Efficiency and speed of medical treatment\n6- the high standard of the technical facilities\n7- the doctor's ability to listen\n8- Post-operation follow-up\n9- Availability and openness of staff\nI would also like to point out that a personalised medical file is not provided for information purposes and for better remote monitoring."},"order":{"operation":{"id":624,"name":{"pl":"Leczenie jaskry","en":"Glaucoma treatment"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-05-21T10:57:11.952+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"pl":"dostępność trenera, jego empatia i humanizm","en":"the coach's availability, his empathy and his humanism"}}},{"id":18715,"user":{"id":696981,"name":"Valerii Stasenko","country_code":"UA","country_name":{"pl":"Ukraina","en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"pl":"Byłem bardzo zadowolony z wyniku mojego leczenia w klinice. Wszystko zostało zrobione dobrze, począwszy od odbioru z lotniska, eskorty i bardzo uprzejmego podejścia do mnie. Wszystkie moje potrzeby zostały spełnione, tłumaczenie było jasne, a komunikacja z lekarzem była bardzo pouczająca. Lekarz i cały jego zespół wykonali swoją pracę bardzo profesjonalnie. Jestem pod wrażeniem i zadowolony z wyniku. Moje leczenie było bardzo szybkie, profesjonalne i komfortowe. Bardzo dziękuję i polecę tę klinikę wszystkim, których znam.","en":"I was very satisfied with the result of my treatment at the clinic. Everything was done well, starting with the pick-up from the airport, the escort and the very polite attitude towards me. Any of my needs were well met, the translation was clear and the communication with the doctor was very informative. The doctor and his whole team did their job very professionally. I am very impressed and pleased with the outcome. My treatment was very quick, professional and comfortable. Thank you very much and I will recommend this clinic to everyone I know."},"order":{"operation":{"id":876,"name":{"pl":"Wymiana soczewki z wszczepieniem soczewki multifokalnej","en":"Cataract Surgery with Multifocal Lens Implant"}}},"clinic_info":{"id":3418,"name":"Valued Med Hub Hospitals ","alias":"vm-hospitals","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-02-11T17:16:27.443+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"pl":"Bardzo dziękuję i będę polecał tę klinikę wszystkim, których znam.","en":"Thank you very much and I will recommend this clinic to everyone I know."}}},{"id":27323,"user":{"id":1095330,"name":"Mohammod ","country_code":"GB","country_name":{"pl":"Wielka Brytania","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"recommend","value":10}],"text":{"pl":"The surgery went extremely well, and I can finally see with my own eyes without glasses or contacts. The whole process was so smooth; Bookimed made it easy and comfortable. My surgeon personally performed the traditional LASIK on both eyes the same day, after checking my suitability and clearly explaining all risks. The service was perfect. The clinic provided great aftercare, staying in touch and being easy to reach. My advice is to go right ahead and do it because it is a life-changing experience."},"order":{"operation":{"id":480,"name":{"pl":"Laserowa korekcja wzroku metodą LASIK","en":"LASIK eye surgery"}}},"clinic_info":{"id":4309,"name":"Prywatna praktyka prof. dr. Ahmeta Satici","alias":"private-bagcilar-safak-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-19T06:26:48.919+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"what_like_text":{"pl":"The surgery went extremely well. I just feel so good because I can finally just see with my own eyes without glasses or contacts. It’s an amazing feeling. The whole procedure and process was so smooth and the assistance and support was so great. Everything went exactly as planned and Bookimed made it so easy and comfortable."},"what_not_like_text":{"pl":"Nothing. 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Hisar Hospital Intercontinental to wielospecjalistyczny ośrodek medyczny w Turcji, w Stambule.
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